The Eating Out Experience

people sitting in front of table talking and eating
Type: Vocabulary
Originally published on October 19, 2020 and last updated on May 8, 2023

Many people love going out to a nice restaurant to eat, whether it be their local restaurant or a fancy restaurant in town. Everyone has their own opinions about what is their favourite restaurant or why they prefer to eat at one place over another. Usually, the preference comes down to what kind of food they like to eat, but running a successful restaurant that people want to come back to is not always just about the food. There are many other factors that need to be taken into account that create a whole experience for the customer, and it is this experience that determines where people prefer to go when eating out.

Go through the vocabulary below with your students and ask them to try and use this vocabaulry where possible when discussing the different conversation questions.

Useful Vocabulary

Try and use the following vocabulary when answering the question. Click to look up the definition in the dictionary

  • eat out (phrasal verb)
  • customer (noun)
  • experience (noun)
  • factor (noun)
  • fancy (adjective)
  • come down to (phrasal verb)
  • take into account (idiom)
  • determine (verb)

Conversation Questions

My Image
  • What makes a good eating out experience?
  • What restaurants do you like to go to? Why?
  • What restaurants don’t you like to go to? Why?
  • Apart from the food, what other factors do you think go into creating a customer experience at a restaurant?
  • Can you think of a restaurant where you had a particularly good customer experience?
This conversation topic was prepared by Gregory

Gregory is a qualified TEFL teacher who has been teaching English as a Foreign Language (ESL) for over a decade. He has taught in-person classes in Spain and to English learners around the world online.