person using phone and laptop

Communication at the Workplace


Read through the following text and look up any vocabulary you are not sure about before answering the questions.

Improvements in technology have changed the possible ways in which we can communicate with each other. One area that has changed significantly is the workplace. Years ago it would be a phone call, letter or fax that would be used to communicate, but now it could be an email, video call, text message or any one of the messenger systems available today.

With so many options now available to communicate with work colleagues it is debatable which method actually works best. Although some methods might be very easy and simple to do, the effectiveness of these methods is sometimes called into question.


Try and use the following vocabulary when answering the question. Click to look up the definition in the dictionary
  • colleague (noun)
  • call into question (idiom)
  • pros and cons (idiom)
  • improvement (noun)
  • significantly (adverb)
  • communicate (verb)
  • debatable (adjective)
  • effectiveness (noun)
  • overall (adverb)
  • currently (adverb)

The Question

Try and have a conversation for 2-3 minutes answering the following question.
What are the best ways of communicating with your work colleagues?

Additional Questions

Keep the conversation going with these follow questions related to Communication at the Workplace
  • What ways did people communicate with their work colleagues thirty years ago?
  • What ways do people communicate with their colleagues now?
  • What are the pros and cons of each method of communicating that are currently used?
  • Overall, what do you think is the best way to communicate with work colleagues? Why?

Teacher Resources

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